OxyCustomer

Our CRM software in Dubai offers enriched, intelligent business dashboard and graphical reports that provides real time visibility of all activities pertaining to CRM in addition to analytics for sustainable business goals. CRM Solution is tightly integrated to send notifications/escalations through SMS/Email platform.

Helps business to manage the strong relationship and improves the sales process by having quality conversation with the customers. Purpose of implementing this CRM software UAE is to create a unified ecosystem to attract a new customers and enhance the relationship with existing ones. Employees can access the information that have been communicated with customers makes easier to collaborate and improves productivity. CRM Software helps small to large scale business to drive the business growth. OxyCustomer – minimizes the human error and drives sales transparency, marketing and customer service operations. Streamlines the complex business process without spending too much time and effort in the system.

Our OxyCustomer adapts quickly to an ever-changing business process. Gives users immediate access to all the prioritized data, they require, which impacts to upgrade the workflow process. Offers analytics capabilities, allows user to tracks the efficiency of various marketing factors to generate leads and conversions. Benefits to all the business modules such as recruiting, marketing, business development and many more.

OxyCustomer is the best web-based CRM system. The setup process is fairly quick. All you need to do to connect to it is subscribe. Despite its many benefits, not everyone should use a web-based system. User must take into account their own company, the type of communication they require with clients, and their own departments. They should research the system, read reviews, and if at all feasible, speak to customers.

Lead Management / Cross Sell / Up Sell | Expenses / Claims Management

Product & Campaign Management. Lead Stage, Nature, Priority, Rating Configurations

Response / Sub Response Configuration based on the Product

Loyalty Management Accessible on Desktop / Laptop / Smartphone / Tablets / iPADS etc | Reminder / TAT / Escalation

OTP based visitor authentication Do not Call Repository Management Re-churn, Reassign and Transfer of Leads

Tight integration with back office for processing of any other data

Work Flow Management for Lead Management

Tracking of status on Lead till Account Creation

Auto Lead Generation based on Lead Profile and other Product Profiles.

Target Setting, Target Vs. Actual, Individual Rating, Incentive Management

Tight integration with back office for processing of any other data / physical data by courier

Job Card | Business Dashboards

Dynamic Field Manager – for configuring up to 20 additional Fields in Lead Screen

Sending templates on the fly

Sending of information

profiles over interaction by selecting the appropriate template & send on-the-fly

Display of a complete portfolio of existing customers in Lead Screens

Merging of Duplicate Customers

Email / SMS Campaign, Attach Leads from multiple channels at any time for a campaign and analyze results

Social Media Interfacing (Facebook, Twitter, Linked-In) for campaign data publishing and response pulling

Campaigns, Road Shows, Campaign Description, Campaign Approval Workflow, Campaign Activity Calendar

Organize contacts and gathers customer data for use in marketing purpose. Customized layout to suit your needs with fields added in a logical way.

Incoming leads are qualified, analyzed and nurtured can be converted into business opportunities.

Reports can be customized, improves the decision-making process and integrates the real-time metrics.

Every time, team follows up with the lead for conversion. Integrates this feature to automate the sales routine.

Field employees can access all CRM features, receives alerts and notifications in a centralized platform through mobile phone or tablet.

Customize their functionality and algorithms by adding new or existing CRM based on the requirements.

Integrates with third party software applications to get the real-time data from all systems in a CRM platform.

Visualize the sales cycle and identifies where the deal is in sales funnel. Decides which deal need to close based on the priority.

Access, create, edit and share the documents with clients or colleagues directly from the OxyCustomer.